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News From Behind My Hand: Gossip in Organizations

Department of Organizational Behaviour, Cardiff Business School, University of Wales, Cardiff, U.K.

Rick Delbridge

Cardiff Business School, University of Wales, Cardiff, U.K.

This paper offers an interpretation of the importance of organizational gossip. It draws together theory and research from various disciplines in order to explore four main propositions: that gossip is a phenomenon worthy of serious study/analysis; that gossip in organizations has been under-researched; that ana lysis of gossip reveals important aspects about the social organization of work; and that gossip is a social process that helps to protect and perpetuate organiza tions. It concludes that gossip is intrinsic to organizational life. Gossip offers the individual escapism and social mobility and has been undeservedly avoided in organizational analysis. Consequently, as a subject, it demands greater attention in the future in terms of theory and empirical research.

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